Terms and privacy
This is an English translation of our legal texts. If the two versions differ, the Spanish original applies. Read the Spanish original.
Last updated: 18 September 2026.
1. Identification of the data controller
The owner of the website vertigomkt.com and data controller for the processing of the personal data described in this policy is Selspy Agency S. COOP., with Tax ID (NIF) F75988824, which operates under the trade name Vértigo Marketing.
Contact address: Carretera de Churra, 96, despacho 1, 30007 Murcia, Spain.
Email: contacto@vertigomkt.com.
Website: https://vertigomkt.com.
2. Purpose and conditions of use
The website offers information about the services of Vértigo Marketing and makes it possible to request information, quotes, SEO audits and meetings relating to its services.
Access to public content is free of charge, without prejudice to the cost of the Internet connection borne by the user.
The user undertakes to use the site lawfully, respecting the rights of third parties and avoiding any action that may harm its operation, security or availability.
It is not permitted to enter false information, impersonate others, send abusive communications, introduce malicious software or attempt to access protected systems, content or data without authorisation.
Browsing the site, submitting a form or booking a meeting does not in itself give rise to a contract for paid services.
3. Requesting and contracting services
The services of Vértigo Marketing will be subject to the specific terms communicated to the client before contracting.
The corresponding proposal or contract will set out the scope of the work, price, taxes, duration, payment method, renewals, any minimum-term commitments and cancellation terms.
The results and success stories published correspond to specific projects. The results of other projects will depend on their circumstances and on the commitments made in each contract.
The terms of any guarantee or offer advertised must be communicated clearly before contracting. These terms do not limit any advertising commitments that are enforceable or the rights recognised by the applicable legislation.
4. Personal data collected
Vértigo Marketing processes the data that the user provides when completing forms, requesting an audit, booking a meeting, making contact by email or messaging and contracting services.
This data may include:
- First name and surname.
- Email address.
- Telephone number.
- Company and job title.
- Website address.
- Information included in queries and communications.
- Contractual and billing data when services are contracted.
During browsing, technical data may also be processed, such as the IP address, the browser, the device and the logs needed to handle connections and protect the site.
The collection of browsing information for analytics or advertising will be subject to the provisions of the Cookie Policy and to the user's preferences.
Mandatory fields will be identified on each form. If the necessary data is not provided, we may not be able to process the request. All other information will be voluntary.
Passwords, health data or other sensitive information that is not necessary to handle the query must not be sent.
5. Purposes and legal bases for processing
Personal data will be processed for the following purposes:
Handling queries. To respond to requests for information and communications addressed to Vértigo Marketing. The legal basis is the legitimate interest in dealing with the queries received.
Quotes, audits and meetings. To manage requests relating to a possible contract. Where the applicant is the person who would contract the service, the legal basis will be the taking of pre-contractual steps requested by that person.
Provision of services. To carry out the contracted work and manage the relationship with clients who are natural persons. The legal basis will be the performance of the contract.
Relationships with companies. To maintain dealings with representatives and contact persons of clients or potential clients. The legal basis will be the legitimate interest in managing the professional relationship with those entities, within the limits set out in Article 19 of Organic Law 3/2018 on the protection of personal data and guarantee of digital rights (LOPDGDD).
Legal obligations. To manage tax and accounting obligations and respond to requests from authorities. The legal basis will be compliance with the applicable legal obligations.
Promotional communications. To send news, content and offers where the recipient has given specific consent for this. Requesting an audit, quote or information does not mean subscribing to these mailings.
Security. To protect the site, prevent abuse and manage incidents. The legal basis will be the legitimate interest in preserving the security of the services, limiting the processing to the data necessary.
Analytics and advertising. To analyse browsing, measure campaigns or personalise advertising using non-necessary technologies, where the user authorises this through the cookie panel.
Reading this policy or browsing the site does not constitute consent to receive advertising or to activate technologies that require authorisation.
6. Commercial communications
Where the user authorises the receipt of promotional communications, their contact details may be used to send them information about the services and news of Vértigo Marketing.
This authorisation will be independent of the handling of queries and of the contracting of services.
The user may withdraw their consent at any time using the unsubscribe mechanism included in the communications or by writing to contacto@vertigomkt.com.
Withdrawal of consent will not affect the lawfulness of processing validly carried out beforehand.
7. Recipients and providers
The data may be accessed by the providers involved in the hosting and maintenance of the website, email, query management, scheduling and administration, where that access is necessary to provide their services.
Where these providers act on behalf of Selspy Agency S. COOP., their involvement must be governed by the corresponding data processing agreement, with confidentiality and security obligations.
The data may also be disclosed to public authorities, judicial bodies and other recipients where there is a legal obligation, as well as to financial institutions where necessary to manage collections and payments.
The website makes it possible to make contact via WhatsApp and to book meetings through Calendly. If the user uses these channels, their data will also be processed by the respective providers in accordance with their functions and terms.
You can consult the WhatsApp Privacy Policy and the Calendly Privacy Policy. You can also contact Vértigo Marketing by email.
8. International transfers
The use of certain technology providers may involve the processing of data outside the European Economic Area.
Where these transfers take place, they must have a valid mechanism under data protection legislation, such as an adequacy decision or the European Commission's standard contractual clauses, together with any additional measures that may be required.
The user may request information on the applicable providers, destinations and safeguards, as well as the means of obtaining a copy of those safeguards, by writing to contacto@vertigomkt.com.
Acceptance of this policy does not replace the safeguards required to carry out international transfers.
9. Data retention
Data from queries, audits and quotes will be kept for the time needed to deal with the request and close its follow-up.
If a contract is entered into, the necessary data will be incorporated into the contractual relationship and kept for as long as it remains in force.
Contractual, tax and accounting documentation will be kept for the periods required by the applicable legislation. Where appropriate, the data will remain blocked during the limitation periods for possible liabilities and will be deleted when these end.
Data used for promotional communications will be kept until the recipient withdraws their consent or asks to unsubscribe. The minimum information necessary may be kept in order to respect their objection and to evidence the handling of their request.
Security logs will be kept for the time needed to detect, investigate and resolve incidents and to deal with any liabilities that may arise from them.
The periods applicable to cookies and similar technologies will be determined according to each tool and its actual configuration.
10. User rights
The user may exercise the rights of access, rectification, erasure, restriction of processing, objection and data portability, where the requirements established for each of them are met.
The user may also withdraw their consent and object at any time to the processing of their data for advertising purposes.
Requests must be sent to contacto@vertigomkt.com, stating the right to be exercised and the information needed to locate the data.
Additional information to verify identity will only be requested where there are reasonable doubts. A copy of the national identity document (DNI) will not be required as a general rule.
Requests will be dealt with within one month of receipt. Where justified by their complexity or by the number of requests, this period may be extended by up to two further months, with notice of the extension and the reasons for it given within the first month.
The user may also lodge a complaint with the Spanish Data Protection Agency (AEPD), without first having to complain to Vértigo Marketing.
11. Security and confidentiality
Selspy Agency S. COOP. will apply technical and organisational measures appropriate to the risk of the processing in order to protect the confidentiality, integrity and availability of the data.
Access to the information will be limited to the staff and providers who need it to carry out their duties, subject to the corresponding confidentiality and security obligations.
12. Data relating to minors
The services of Vértigo Marketing are aimed at companies and professionals.
Where processing requires consent and concerns a person under the age of fourteen, the consent of their legal representatives will be required, without prejudice to the rules applicable to the capacity to contract.
If data relating to minors is found to have been received without an adequate legal basis, the necessary measures will be taken to erase it or regularise its processing.
13. Cookies and advertising profiles
The processing of information through cookies and similar technologies is described in the Cookie Policy.
Personalised advertising, where authorised, may involve profiling based on browsing. Information on the tools used and their purposes must be available before consent is obtained.
14. Updates to this policy
This policy may be updated when the data processing or the applicable requirements change.
Significant changes will be communicated by appropriate means and a new consent will be requested where necessary. Updating this page does not in itself authorise new uses of the data.